How quickly should I reply to an enquiry?

As soon as you reasonably can. A quick, polite reply, even to say when the full quote will follow, often decides who gets the job.

Should I offer more than one option?

Two or three clear options can help, but too many make the decision harder. Keep each one simple and itemised.

How many times should I follow up on a quote?

Once, after a couple of days, with a short and friendly message. Repeated chasing usually does more harm than good.

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How to send a quote clients say yes to

By the GlowUpp team · 27 October 2026

A dated kitchen next to an AI redesign of the same room with navy units

BeforeAfter‹›

An AI-generated example. Real results depend on your own space.

The quote itself is only part of it. What decides whether a client says yes is how fast you reply, how clear the quote is and whether they can picture the result. These steps make a quote easier to accept.

Reply quickly

A prompt, polite reply often wins the job before anyone else has answered. If you cannot send the full quote yet, tell the client when they will have it.

Visit before you quote, where it matters

For jobs that need measuring or have unknowns, a visit lets you give an accurate price and shows the client you take it seriously. Take photos and notes while you are there.

Be clear and itemised

Describe the work in plain English, step by step.
List labour and materials, and say what is not included.
State the start date, how long it will take and the payment plan.
Say how changes will be handled, and how long the quote is valid.

Show the result

Include photos of similar work, or a visualisation of the client's own space, so they can see what they are paying for. Remember that a picture is an illustration, not a promise, and write the specification into the quote.

Make the next step easy

Tell the client exactly how to accept: a reply, a signature or a button. Offer a clear date to decide by, and, if it suits the job, two options at different prices instead of one.

Follow up once

If you have not heard back in a couple of days, send a short, friendly message asking whether they have any questions. Do not chase repeatedly. If they say no, thank them and ask what swayed them.

Mistakes to avoid

A one-line total with no detail.
Taking days to reply.
Offering too many options.
Sending a quote and never following up.

Sending quotes with GlowUpp

With GlowUpp, a client shares their design with you, and you send an itemised quote with your price and timeline from your dashboard. The client can accept it in the same place. Read our guide on showing clients the finished job first for more.

Show clients the job before you quote

Free profile, your own link and QR code, and a redesign of the client's own space. You only pay when a job is won.

See how it works for tradespeople

Common questions

How quickly should I reply to an enquiry?: As soon as you reasonably can. A quick, polite reply, even to say when the full quote will follow, often decides who gets the job.
Should I offer more than one option?: Two or three clear options can help, but too many make the decision harder. Keep each one simple and itemised.
How many times should I follow up on a quote?: Once, after a couple of days, with a short and friendly message. Repeated chasing usually does more harm than good.