How to get more customers as a tradesperson
By the GlowUpp team · 27 October 2026
BeforeAfter‹›An AI-generated example. Real results depend on your own space.
Good tradespeople are often better at the work than at finding the next job. A handful of habits fill the diary without relying only on expensive lead sites.
1. Be easy to find
Have a clear, up-to-date profile with your trade, your area, photos and contact details wherever customers look: a platform profile, social media and local groups.
2. Show your work
Photos of finished jobs, ideally before and after, are the most persuasive thing you can show. Our guide on photographing your finished work explains how.
3. Collect reviews
Ask every happy customer for a review straight after the job, and reply to all of them.
4. Reply fast
Many customers contact several tradespeople and choose among the first who reply properly. A quick, friendly answer wins work.
5. Ask for referrals
Happy customers know people with similar jobs. Ask, and make it easy by handing over a card or sending your link.
6. Help customers picture the result
Customers say yes more easily when they can see the finished job. Tools that let them see their own space redesigned help them decide.
7. Use your van and your sign boards
Keep the van tidy with your name, area and a contact or QR code, and put a sign up outside jobs where the client agrees.
8. Follow up quotes once
If you have not heard back, send one polite message a few days later.
Where GlowUpp fits
A free GlowUpp profile includes a private link and QR code for your own clients. Your first 3 jobs through it are free, and after that GlowUpp charges 2% of the accepted quote (capped at £250). Marketplace jobs cost the same only if the client picks you. There is no monthly fee.
Show clients the job before you quote
Free profile, your own link and QR code, and a redesign of the client's own space. You only pay when a job is won.
See how it works for tradespeopleCommon questions
- What is the cheapest way to get more customers?
- Referrals, reviews, a good profile with photos and quick replies cost little and work well together.
- How important are reviews for tradespeople?
- Very. Many customers read reviews before they contact anyone, so ask every happy customer and reply to each one.
- How soon should I reply to an enquiry?
- As soon as you reasonably can. A quick, polite reply often decides who gets the job.